PARKWOOD MEDICAL CENTRE
86 Vellgrove Avenue
Parkwood WA 6147
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News & Notices

News and Notices:

Latest news and notices from Parkwood Medical Centre:

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Health and Lifestyle News and Information:


Winter is here: Many of us will catch the common cold this winter. There are many ways to protect yourself and others from this and from infections of any sort; helping your immune system by, getting plenty of rest, eating balanced healthy meals, sleeping well and getting regular excersise; protect against the flu, by ensuring you get your annual flu injection; cover your mouth and nose when you sneeze or cough, and, ensuring you wash your hands often and always.

Coronavirus Disease: Incidences of the virus appear to have abated in Australia, but we need to continue to be diligent and follow all recommended advice. See information available on the Department of Health WA website here, as well as, on The World Health Organisation (WHO) Corona Virus Information  website.  If you have a fever, cough, sore throat, shortness of breath, or, suspect that you may have the virus, please call your doctor. 


Adult Measles Vaccination Program: People born in or after 1966, who have not already received two doses of a measles-containing vaccine, can still receive the measles, mumps and rubella (MMR) vaccination for free at the Practice. If you fall into this category, please contact the practice for an appointment.

 

View our most recent health and lifestyle notices here

Communications:

Doctors are often busy with patients during our normal opening hours, although they may sometimes be interrupted for emergency advice. Our practice nurses can help when the doctor is unavailable, and our reception staff are experienced in deciding the appropriate response to any phone request.

Email Policy:

For privacy and secure messaging reasons, we do not respond to messages sent via email. If you send a message and require a response, please contact the Practice on (08) 9457 4895.

Patient Privacy:

This practice conforms to the Privacy Act 1988. As part of this policy you will be asked for written consent for the doctors to release relevant information to a third party, e.g. a specialist, or for a brief message to be left with a contact of your choice, when necessary. It is essential that our Reception staff is made aware if any of your contact details change. A copy of our practice Privacy Policy is available here.

Test Results:

Results are reviewed by your doctor and acted on in a timely manner. We will contact you if necessary. If you wish to contact us yourself, please call the Practice between 1.00pm and 2.00pm, and the nurse will be able to help you.

Recalls/Reminders:

The Practice has a computerised Recall/Reminder system. Some information is also transferred to the National Register (e.g. immunisation data) or State-based systems (e.g. cervical screening or breast screening registries).

A notification of your recall/reminder will be sent by SMS to your mobile phone and if you do not have one, you will receive a letter.
Kindly inform Reception if your details change. Should you require further information please speak to your Doctor.

Feedback:

Your feedback regarding our practice and services is always welcome. There is a suggestion box in the waiting room. If you have any particular concerns, you can ask to speak to Folu, our Practice Manager, who handles complaints and concerns.

If you are still dissatisfied, or unable to come to a resolution, you can contact the following formal complaint body: The Health and Disability Services Complaints Office (HaDSCO) https://www.hadsco.wa.gov.au/complaints or telephone 1800 813 583.

Parkwood Medical Centre - Family Medicine and Associated Services
Family Medicine Family Medicine
Medical Checks Medical Checks
Paediatrics Paediatrics
Vaccinations Vaccinations
Counselling Counselling
Workers CompWorkers Comp
DiabetesDiabetes
Aged CareAged Care