PARKWOOD MEDICAL CENTRE
86 Vellgrove Avenue
Parkwood WA 6147
Call our friendly reception team to book your appointment, or use our online bookings feature:
News & Notices

News and Notices:

Latest news and notices from Parkwood Medical Centre:

  • Can't reach us on the phone? Easily book your appointments online 24/7 using your smartphone, tablet or computer. Please ensure you enter your details correctly in order to match with the Practice appointment book.
  • We understand the challenges currently being faced by many in the community. We have resolved that All Medicare eligible consultations during the week will be bulk billed until the 30th of June. (Saturday billing will be at a concession rate). We are aware that looking after your health needs to be a priority, particularly at this time of uncertainty in a constantly evolving situation.
    Please continue to look after yourselves, your family, loved ones and the community at large.

Health and Lifestyle News and Information:


Coronavirus Disease: The WHO has declared the Corona virus outbreak a  Public health emergency of international concern (WHO website). There is more information available on this on the Department of Health WA website here. Please follow all recommended advise. If you have a fever, cough, sore throat, shortness of breath, or suspect that you may have the virus, please call the Practice. 

Adult Measles Vaccination Program: People born in or after 1966, who have not already received two doses of a measles-containing vaccine, can receive the measles, mumps and rubella (MMR) vaccination for free ( Australia continues to have cases imported through overseas visitors and returning residents). If you are traveling overseas and fall into this category, please contact the practice for an appointment.

 

View our most recent health and lifestyle notices here

Communications:

Doctors are often busy with patients during our normal opening hours, although they may sometimes be interrupted for emergency advice. Our practice nurses can help when the doctor is unavailable, and our reception staff are experienced in deciding the appropriate response to any phone request.

Email Policy:

For privacy and secure messaging reasons, we do not respond to messages sent via email. If you send a message and require a response, please contact the Practice on (08) 9457 4895.

Patient Privacy:

This practice conforms to the Privacy Act 1988. As part of this policy you will be asked for written consent for the doctors to release relevant information to a third party, e.g. a specialist, or for a brief message to be left with a contact of your choice, when necessary. It is essential that our Reception staff is made aware if any of your contact details change. A copy of our practice Privacy Policy is available here.

Test Results:

Results are reviewed by your doctor and acted on in a timely manner. We will contact you if necessary. If you wish to contact us yourself, please call the Practice between 1.00pm and 2.00pm, and the nurse will be able to help you.

Recalls/Reminders:

The Practice has a computerised Recall/Reminder system. Some information is also transferred to the National Register (e.g. immunisation data) or State-based systems (e.g. cervical screening or breast screening registries).

A notification of your recall/reminder will be sent by SMS to your mobile phone and if you do not have one, you will receive a letter.
Kindly inform Reception if your details change. Should you require further information please speak to your Doctor.

Feedback:

Your feedback regarding our practice and services is always welcome. There is a suggestion box in the waiting room. If you have any particular concerns, you can ask to speak to Folu, our Practice Manager, who handles complaints and concerns.

If you are still dissatisfied, or unable to come to a resolution, you can contact the following formal complaint body: The Health and Disability Services Complaints Office (HaDSCO) https://www.hadsco.wa.gov.au/complaints or telephone 1800 813 583.

Parkwood Medical Centre - Family Medicine and Associated Services
Family Medicine Family Medicine
Medical Checks Medical Checks
Paediatrics Paediatrics
Vaccinations Vaccinations
Counselling Counselling
Workers CompWorkers Comp
DiabetesDiabetes
Aged CareAged Care